Social care services receive survey praise

Care and support services in Northumberland are helping people feel safe and secure, according to national survey results.

Wednesday, 9th November 2016, 9:10 am
Updated Wednesday, 16th November 2016, 4:02 pm
Daljit Lally, Deputy Chief Executive at Northumberland County Council and Executive Director of Community Services at Northumbria Healthcare NHS Foundation Trust, and Northumberland County Councillor Susan Dungworth, Cabinet member for adult care and public health.

Latest figures from the Adult Social Care Survey 2015/16 show that 94.6% of people who responded in Northumberland said the care and support they received helped them to feel safe and secure.

This was the highest score in the north east and an increase of 2.3% from last year. It also showed that in Northumberland 95.1% of people said the care and support they received helped to improve their quality of life.

All indicators from the survey show that care and support provided by Northumbria Healthcare NHS Foundation Trust in partnership with Northumberland County Council were above the north east and national averages.

Daljit Lally, council deputy chief executive and executive director of community services at Northumbria Healthcare, said: “I’m delighted with these results which show people really value the services they receive.

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“It is testament to the high quality care our social care staff provide on a daily basis, working alongside their community healthcare colleagues to ensure people have the help and support they need.”

The Adult Social Care Survey (ASCS) is an annual survey overseen by NHS Digital.

The survey is run throughout England by local authorities with social services responsibility.

Cllr Susan Dungworth, cabinet member for adult care and public health, said: “It is very welcome to receive such positive feedback about the services our residents in Northumberland are receiving.

“I am particularly pleased to see that the care and support our staff deliver is helping people to feel safe and secure, and improving their quality of life.”