Revealed: the 'best and worst' train stations in the UK

Monday, 7th May 2018, 10:40 am
Updated Monday, 7th May 2018, 12:32 pm

Glasgow Queen Street has been named the worst train station in the country by a survey of passengers.

Transport Focus, an independent watchdog, quizzed 28,000 passengers at 56 UK stations on whether they were satisfied with their transport hub between September and November in 2017.

Just 58% of passengers at Queen Street said they were satisfied with the station, compared to 91% at the nearby Central station.

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The maligned railway station is currently undergoing a £100 million renovation, which likely accounts for its abysmal ranking.

Gatwick Airport, Oxford and Clapham Junction were also slated by passengers, with each station being awarded 66%, 67% and 69% respectively.

London's busiest station, Kings Cross was named the best train station in the UK, with 96% of passengers saying they were satisfied with the the newly renovated terminus.

Neighbouring station St Pancras finished in second with a satisfaction rating of 95%, with Birmingham New Street and Reading finishing in third and fourth.

The list of passenger satisfaction in full

1. London King's Cross 96%

2. London St Pancras 95%

3. Birmingham New Street 92%

4. Reading 92%

5. London Marylebone 91%

6. Liverpool Central 91%

7. Beaconsfield 91%

8. Sheffield 91%

9. Manchester Piccadilly 91%

10. Glasgow Central 91%

11. London Blackfriars 91%

12. York 91%

13. Edinburgh 90%

14. Newcastle 90%

15. Amersham 90%

16. Leicester 89%

17. Newark North Gate 89%

18. London Paddington 88%

19. Heathrow Airport Terminals 1,2,3 88%

20. London Fenchurch Street 88%

21. Richmond (Surrey) 88%

22. Bath Spa 88%

23. Heathrow Terminal 5 88%

24. Liverpool Lime Street 87%

25. High Wycombe 87%

26. Leamington Spa 87%

27. Cambridge 87%

28. London Liverpool Street 87%

29. Nottingham 86%

30. Milton Keynes Central 86%

31. Peterborough 86%

32. Derby 85%

33. Moorfields 85%

34. Leeds 84%

35. Brighton 83%

36. London Charing Cross 83%

37. London Bridge 81%

38. Chester 81%

39. St Albans 81%

40. London Waterloo 81%

41. Bristol Temple Meads 81%

42. London Euston 81%

43. London Cannon Street 79%

44. Coventry 77%

45. East Croydon 77%

46. Stratford (London) 76%

47. Cardiff Central 75%

48. Hull 73%

49. Highbury And Islington 72%

50. London Victoria 72%

51. Wimbledon 71%

52. Barking 70%

53. Clapham Junction 69%

54. Oxford 67%

55. Gatwick Airport 66%

56. Glasgow Queen Street 58%