NHS recovering from cyber attack

NHS systems across the North East have slowly come back online after a cyber attack on Friday.

Wednesday, 17th May 2017, 12:51 pm
Updated Sunday, 4th June 2017, 9:03 pm

It was Monday afternoon by the time the North East primary care computer network was switched back on and GP practices had access to their clinical systems.

However, the North East and North Cumbria NHS continues to ask the public to avoid using hospital and GP services for minor illness and ailments to allow time to clear backlogs.

In a statement on Tuesday, the NHS said: ‘There were no infected computers in North East GP practices and the priority through this international malware incident was to protect the NHS computer network, clinical systems and patient data – and this was done very successfully.

‘GP practices will be working to get back to full operational capacity and concentrating on prioritising patients with the greatest needs. Other NHS organisations across the region are still extremely busy and the message remains – think twice before using A&E, GP practices or calling NHS 111.’

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The region’s NHS is keen to reassure people that the majority of services are running, however there has been disruption for some planned patient care.

People should continue to access emergency services in the usual way if there is a genuine need for urgent medical help that cannot wait. Those attending the region’s emergency departments or calling 999 for an emergency ambulance and have minor health problems should expect to wait given the current pressures.

NHS staff in the region have been thanked for their tremendous efforts to continue providing safe patient care in these difficult circumstances and bringing ICT systems back on-line in a planned and safe way to protect patients and the public.