Care home is praised by inspectors

Hillside Lodge care home in Tweedmouth has been given a '˜good' rating by inspectors.

Wednesday, 31st May 2017, 08:18 am
Updated Sunday, 4th June 2017, 21:14 pm
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It is among 117 inspection reports published by the Care Quality Commission.

The Braeside home gets good ratings for the safety of its service, quality of care, leadership, effectiveness and responsiveness.

The inspection took place on April 25 and was unannounced.

The previous inspection a year earlier found the provider was in breach of three regulations relating to safe care and treatment, staffing and good governance.

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But this time, inspectors reported: ‘We found that improvements had been made and they were now meeting all regulations we inspected.

‘Action had been taken to ensure good outcomes for people in each of the five key questions we reviewed.’

Safeguarding procedures were seen to be in place, tests were carried out to ensure the building is safe and safe recruitment practices were followed.

Inspectors said there were safe systems in place to receive, administer and dispose of medicines.

Inspectors felt that staff morale was good.

‘We observed that staff carried out their duties in a calm, unhurried manner on the day of our inspection,’ added inspectors.

‘People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.’

Hillside Lodge Care Home accommodates up to 50 older people, most of whom have nursing needs and some who are living with dementia.

There were 47 people living at the home at the time of the inspection.