Residents in Spittal struggled to reach their front doors during periods of heavy rain after Northumberland County Council drilled into nearby drains.
Water pooled outside homes on Main Street during wet weather after council workers drilled holes on the pavement side of the roadside drains in a bid to reduce surface water problems along the road. Resident Eric Garner said: “They made the holes into the pavement side of the drains just feet away from a row of houses, including ours.
“As a result, when there were further heavy downpours, water poured out of the drains through the slots and holes making the flooding outside our house worse than ever before.”
Northumberland County Council said holes had since been filled in. A spokesperson said: “The issues are not straightforward and we are having to carry out investigative work within the drainage system – including a planned CCTV survey to find out if there are any blockages or restrictions.
“The holes drilled into two of the road gullies was a trial to see if we could drain more of the water from the footway and away from the properties. The trial indicated that further investigations are required, and the holes in the gully have now been filled in.”