Berwick CAB to merge in shake-up

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  • by Ian Smith

Berwick Citizens Advice Bureau is merging with branches in Alnwick and Hexham to create a countywide service from April.

The Northumberland Citizens Advice Bureaux will provide more access for clients across Northumberland with an enhanced telephone service being added to the traditional face to face service offered.

Clients who are used to attending the offices in Alnwick, Berwick, Hexham and their outreaches will still be able to access the service for face to face advice but from April people in need of advice in more outlying districts will have the chance to access advice through the telephone service.

Vera Murphy, chair of the new organisation said, “We have been in discussions for some time on how to best improve services for people living in Northumberland and we firmly believe that the new organisation will be the best way to develop the service for our clients.

“There will be no loss of service and increased access for people who find it difficult to travel.”

Northumbrian CAB is looking for trustees to help with the strategic direction of the new organisation and to support the development of more services for the people of Northumberland.

“We want to encourage people to use their skills in helping the service grow and to this end we are asking for those interested in becoming trustees to contact us for more information.”

In September, Berwick Citizens Advice 
Bureau was handed a lottery grant of over £200,000 to provide a new type of telephone advice line, improving CAB services for people living in rural areas and those unable to visit the Tweed Street office in person.

If you are interested in receiving information about becoming a trustee you can contact Jane Brown on 01665 604136 or by emailing alnwickcab@alnwick.f9.co.uk




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