Northumberland County Council’s waste management team is seeking residents’ feedback on all of its waste services, and is offering a chance to win a £50 prize in return.
Residents’ can give their feedback on all the council’s waste services including weekly bin collections, garden waste, local recycling drop off points and bulky waste collections by completing an online survey.
Last year’s survey provided the team with useful feedback that they were able to act on to help the service to be as efficient and effective as possible.
A key change as the result of last year’s feedback was to promote the assisted collection service for elderly or disabled residents as the results showed that there was a lower level of awareness about this service.
This year the team is hoping to receive even more feedback to allow further positive changes such as this.
Northumberland County Councillor Ian Swithenbank, policy board member for streetcare and environment, said: “The waste team is always striving to deliver Northumberland residents’ the best possible service and feedback is always greatly appreciated and very useful. Last year we received 600 completed surveys which helped us to improve the service and this year we are hoping to gather even more information.”
The survey can be completed by visiting the council’s website on www.northumberland.gov.uk. On completion of the survey you will automatically be entered into the free prize draw for the chance to win £50.