Morrisons has removed all trolley locks at its North Road store in response to Berwick’s customer feedback, which called for quicker and easier shopping trips.
A team visited the store last week to update all of its trolley fixtures. This has removed the need to insert a £1 coin or token to release a trolley from its bay.
Richard Hutton, store general manager for Morrisons Berwick said: “Customers in Berwick have told us that they want a quicker shop.
The removal of trolley locks is just one of the many improvements we are making to our store – to make for a faster and easier shopping trip.”
Morrisons is leading the way in the removal of trolley locks across its stores nation-wide. 150,000 locks will be removed from stores this July.
The activity forms part of a significant investment programme to make shopping trips easier for customers.