Divers whose car keys lie at the bottom of the North Sea, children and dogs locked in vehicles and drivers marooned by incoming tides.
These are just some of the thousands of roadside rescues that have earned recovery operator AJK Thompson a coveted national breakdown award.
Beating off competition from over 600 garages nationwide, it has been hailed the AA’s National Contractor of the Year at its Road Employee Awards 2014.
AJK Thompson, which employs 15 people at its Seahouses and Berwick branches, supports the AA’s own roadside service by carrying out rescues with its fleet of specialist vehicles, including recoveries from the infamous Lindisfarne causeway.
The recovery company, which celebrates 40 years of trading this year, is contracted by the AA to assist stranded members in a 900 square mile area, from Dunbar to Hadston.
Owner Alex Thompson said: “I am very honoured to have received such a high award from the AA for the firm, but also for the recovery team, headed by Stephen Shell and main team member Jonathan Kerr, who do an outstanding job in providing the motoring public a service to be relied upon.”
AJK Thompson manager Pamela Shell added: “We are absolutely delighted to have won such a coveted, national award.
“Unlike many of our urban recovery counterparts who are based in high-density towns and cities, we are a rurally-based business, providing assistance to road users we have to travel up to 30 miles from both depots to assist, often in challenging terrains.
“We have the most fantastic team anyone could wish to have here and looking after motorists is what we do best. Our motto is ‘Call AJK, we’ll save the day’ which we are proud to do.”
Steve Dewey, AA road operations director said: “Our patrols like to say they fix the member first, then the car and Mr Thompson and his team typify these values.”